Update

Spoke with yet another Manager. This time is was the Assistant Store Manager. Same song and dance.... He took my number and assured me that the dept manager would contact me tomorrow with a resolution.. 42 Days and Counting. 4 visits to address the situation. 4 promises of a resolution. 0 attempts to rectify the situation. enough already.....

Lifetime balance and rotate $28.00

RE Balance (at alternate location) $16.95

Wheels damaged during initial balance $1000.00

Decision to use Wal-Mart Tire and Lube Express Priceless.