Feb 5, 2009

Can You Hear Me Now!!!!!!!! ??

Last week when I returned home, I promptly dropped my little Volvo off to have some much needed repairs made. 

On Monday, while cruising around on my newly restructured New England route (routed to include North Carolina, Virginia, and Maryland customers), I made a phone call to check on the old girl's progress. I was elated to hear that she had been diagnosed, parts had been ordered and the windshield replaced. I was on cloud nine.I was told to check back before heading home, to verify if the parts had come in and been installed. The prognosis was good! 

Expecting to hear the "come and get her" message, I was absolutely deflated on Wednesday to find out that the part had come in, been installed, and did not make one single difference in the her attitude. Still freaking out and flashing a multitude codes, this repair had been deemed unsuccessful. 

You see, the part they had just replaced was a light module.  When I turned in the truck the previous week, I informed that mechanics that this may appear to be a light module complication, but it was not. Our Chattanooga shop had already tested that theory and proved that the malfunction to be more deeply rooted.  Because of numerous other malfunctions including loss of power and the loss of the engine brake, I suggested the computer may have been short circuited, especially with all the power surges it had encountered from the battery cable being unattached for several days.  Obviously , once again, the mechanics were too busy staring at my sweet smile (yeah, right!!) to actually be paying attention to what symptoms I was telling them about.

Why does this have to be so stinking complicated?  Battery cable striking battery post umpteen dozens time, sending surge after surge through the computers brains. Wipers malfunctioning, headlights malfunctioning, turn indicators malfunctioning, random periods of power loss, random periods of engine brake loss, random periods of suspension malfunction, 500 inactive engine faults.........  Am I the only one who thinks that maybe, just maybe, the computer might actually be fried.

Oh, but wait. I forget, I am just a girl.

So, this afternoon, I called down to the shop because I was correct to assume that they had forgotten half the symptoms I had given them. After I re listed the problems and explained once again how the battery cable was unattached, the Computer Mechanic stated that he believed that could be our problem. Except that the Company would not pay for a new computer, until all other possibilities had been exhausted. They run about $2000. He also remarked how knowing all of these symptoms in advance could have saved them some time......WHAT?!?

I know he didn't.........

But that was the reason I called back today. To make sure they remembered everything!! So, now they will be testing a multitude of other possibilities in order to get approval on the computer. But thanks to Gabrielle and James, I am now armed with even more knowledge and will be calling them again tomorrow to tell them of this new discovery.  Hopefully they can just wipe and reformat the existing computer and I can get my little truck back... Cross your fingers.

The one I am in now has two very distinct noises that I cannot locate or eliminate....My brain is slowly melting with those tiny added annoyances...In case you have never experienced the dreaded ever elusive irritating noise, it is very similar to Chinese Water Torture, except it is my nerves that are being rendered senseless!  Good Day!

5 comments:

Anonymous said...

I feel your pain, sister! Another guy I talked to just last week has had almost identical problems with his Volvo. It's been in the shop like six times since Christmas. He has it on a lease and is out of work everytime it goes back in the shop!

I hope things work out for you pretty soon. At least you're getting to travel south a little bit. Maybe it'll be warmer for you.

Terry said...

Oh Thats Awful!! Yeah, the good news is that I am a company driver, so they will always find me something to drive. I just miss the comfort of my truck!!

Unknown said...

Hope it works for you! I'd completely forgotten about James' truck until he reminded me. Until they decided to reformat it they had the dash completely torn apart for nearly a week chasing down ghost codes. After the reformat (took about a day) he never had any problems for the next 2 1/2 years until they traded it in.

Anonymous said...

well, maybe an easy fix this time. keeping my fingers crossed...

Anonymous said...

^^^^^ that should say Gary...